Warrantly and Return Policy

Warrantly (abridged)

Net 30 days, unless otherwise specified in Fabtech ID's quotation accepted by the Buyer. 

2. Interest charges 

2% per month (24% per annum) on all overdue invoices. 

3. Minimum fees 

$20 net before taxes. 

4.         Price

All prices are quoted in the currency specified in Fabtech ID's quotation accepted by the Buyer. Notwithstanding any provision to the contrary, all prices are subject to change without notice. All orders are subject to the prices indicated in the sales bulletin. Prices exclude insurance, taxes, shipping and handling and other charges. 

5. Shipping conditions 

Unless otherwise stipulated in the sales bulletin, deliveries will be made EXW Fabtech ID, warehouse, Chicoutimi, Canada (Incoterms 2020) Products will be considered delivered when they are made available to the Buyer at the place indicated above . The risk of loss of the Products shall pass to the Buyer upon delivery. Ownership of the Products shall pass to the Buyer once the Products have been effectively paid for to Fabtech ID.

6. Order cancellation 

Orders for customized or special products or products that are not part of our inventory and/or products approved by the Buyer cannot be cancelled..

7. Other conditions 

“Contract” means collectively (i) these conditions (ii) the General Conditions of Sale of Products, a copy of which is reproduced at this URL :  https://www.fabtechid.com/en_CA/ConditionsGenerales (or any successor to such URL) (“General Conditions”) and (iii) Fabtech ID's quotation, sales bulletin and invoices accepted by Buyer, in each case, as supplemented, amended, restated or replaced from time to time by mutual consent of the parties. The General Terms and Conditions are deemed incorporated by reference and form an integral part of this Agreement as if fully included in the text of this Agreement.

BY PLACING AN ORDER FOR PRODUCTS, YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. YOU AFFIRM THAT IF YOU ARE PLACING AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND SUCH ORGANIZATION OR COMPANY TO THE TERMS OF THE AGREEMENT. YOU MAY NOT ORDER OR OBTAIN PRODUCTS IF YOU: (I) DO NOT ACCEPT THE TERMS OF THE AGREEMENT; (II) ARE UNDER THE AGE OF MAJORITY IN YOUR PROVINCE/STATE OR TERRITORY OF RESIDENCE; OR (III) CANNOT ACCESS OR USE THE PRODUCTS UNDER APPLICABLE LAW. 

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, negotiations and discussions with respect to the subject matter hereof, whether oral or written..

All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without giving effect to any conflict of laws provision. All proceedings of any nature whatsoever relating to this Agreement shall be brought in the courts of the Province of Quebec, and each party irrevocably submits to the exclusive jurisdiction of such courts..

Each party declares that it has carefully read and examined this Agreement, and its contents are understood by that party, including the General Terms and Conditions. 

Liability of the buyer

You must examine all products upon receipt and notify us in writing within 30 days if any items are damaged or missing.

Liability of Fabtech ID

We undertake to repair or replace any defective part at our expense. If repair is not possible, we will refund the purchase price of the item.



Return policy

All returns shall be pre-approved by Fabtech ID and must be made within a timeline of 30 days of the delivery date. A Notice of Authorization will be issued and a minimum warehouse management fee of 20% will be charged for handling. Return of goods must is sent at shipper’s expense. For any returned goods, involving an error or default on the part of Fabtech ID, the total amount invoiced will be credited. For all custom and personalized products, returns are not accepted.