It's best to send us an email including all details of your order, our technical support will contact you. 

Generally, we respond within two (2) business days.

The technical support is open between 8:30 am to 4:00 pm (UTC-5:00 Eastern Standard Time).


Exchange rate are defined and calculated by our accounting department.

yes. Send us an email with your order reference number and original shipping information. PN: Do not forget to update your account profile information. 

No. One discount code per order only.

No. You can check out as a guest. However, we suggest creating an account to save time, facilitate order preparation and tracking.

Contact us by email. However, it is impossible to change or modify an order when the products are personalized or already in production. (Request must be confirmed by email).

Upon registration, in the My Account Dashboard, you can view the summary of your recent activities and updates.

Send us an email with the order reference number and the missing item details.

Send us an email with your order reference number and the correct shipping address information. We will make sure it is modified.

Most credit cards and PAYPAL. 

Refer to our return policy on our website.


Use the tracking information sent to you with your shipping confirmation or contact us if you cannot find it.

Yes. All applicable fees and taxes will be charged according to your location.